Terms & Conditions

Products

  • The products offered for sale on our website are A4 and A3 prints of original artwork created by Alexandra Christodoulou.

  • Artworks are printed on fine art paper Museum Heritage 310g/m2 from PermaJet. It has a slight texture and a natural white colour. The artwork is printed by the inkjet printer Epson ET-8550 EcoTank. 

  • Every effort is made to accurately display the colours and details of the products; however, actual colours and details may vary due to differences in monitor settings and other factors.

  • While we take pride to deliver the highest quality level, please note that the prints might have minor imperfections due to being manually handled. 

Orders & Payments

  • We accept Credit and Debit Card payments through Stripe or Paypal. 

  • After placing an order you will get an order confirmation email and a shipping confirmation email once the products have been shipped.

  • You can cancel your order and request a refund anytime before the products have been shipped. 

Shipping & Delivery

  • We offer shipping worldwide. Shipping costs are calculated at checkout after entering the destination address.

  • Delivery times vary depending on the destination. For Belgium it is 1-2 working days. Europe can take 3-7 working days. For the rest of the world longer. Once we have more precise informations about timings we will update this section.

  • We aim to process and ship orders within four days after payment has been confirmed.

  • All packages are sent with Bpost. 

  • To ensure the lowest shipping prices, the smaller packages are sent without tracking.

  • We are not responsible for delays in delivery due to factors beyond our control, such as customs clearance, weather conditions, or postal service disruptions.

  • You are responsible for any taxes, duties, or additional charges that may apply to your order based on your location.

Returns & Exchanges

  • We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within seven days of receiving your order to request a return, exchange or refund.

  • We do not accept returns or exchanges for products that have been opened, used, or damaged by the customer.

  • For refunds, you may be required to provide photographic evidence of the issue.

  • Shipping costs for returns and exchanges are the responsibility of the customer unless the return is due to an error on our part.

Intellectual Property

  • All intellectual property rights on the products, including but not limited to artwork and designs, remain the property of Alexandra Christodoulou.

  • You may not reproduce, distribute, commercially display, modify, or create derivative works based on the products without our explicit permission.

 Modifications

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website.

By making a purchase on our website, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us at alexandrachristodoulou@outlook.com.

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